FAQs
Frequently asked questions
Answers to common questions about ESN London Ltd, making an enquiry and how commodity broking works.
About ESN London Ltd
What does ESN London Ltd do?
ESN London Ltd is an international commodity broker based in London. We broker enquiries for fuel, petroleum and oil, fertilisers, sulphur, maize, wheat, rice, lithium, chrome, platinum, copper concentrate and copper cathodes.
View our servicesWhere is ESN London Ltd based?
We are based at 51 St Andrew’s Mews, London, N16 5HR, England.
Get contact detailsDo you work with businesses outside the UK?
Yes. As an international commodity broker, we welcome enquiries from businesses in the United Kingdom and overseas.
Who are your services for?
Our services are for buyers, sellers and business contacts with a genuine requirement or opportunity in the commodities we broker.
Making an enquiry
How do I make an enquiry?
The quickest way is to call us on +44 (0) 7946 636427. We will discuss your requirement and explain what happens next.
What information should I have ready?
It helps to know the commodity and its specification, the quantity, the delivery basis and destination, your timing and the name of your company. Each service page lists the details most relevant to that sector.
Can I enquire online or by email?
Yes. You can submit an enquiry online using our website contact form or telephone us directly. We review every enquiry carefully and respond promptly to discuss your requirements.
Go to contact formCan I enquire about a commodity that is not listed?
Our specialisms are set out on our services pages. If your requirement concerns another commodity, you are welcome to call and ask whether we can assist.
Process and documentation
What does a commodity broker do?
A commodity broker acts as an intermediary, helping buyers and sellers to find each other, define their requirements and discuss terms. The contract for the goods is normally agreed directly between buyer and seller.
Why might I be asked for company information?
Exchanging basic company information before introductions helps every party understand who it is dealing with, and supports the anti-money-laundering and know-your-customer checks expected in international trade.
What are Incoterms?
Incoterms are internationally recognised rules, published by the International Chamber of Commerce, that define the responsibilities of buyers and sellers for delivery, cost and risk. FOB and CIF are common examples.
How are quality and quantity verified?
Commodities are usually inspected by an independent inspection company at an agreed point, such as loading, against the specification set out in the contract.
Website and privacy
How do you use the information I share?
Information you share when submitting an enquiry or calling is used solely to respond to your request and to discuss your requirements. Our privacy policy explains this in full.
Read the privacy policyQuestions about a specific commodity?
Each service page answers questions specific to its market, from fuel specifications to grain certificates and mineral assays.
Contact
Let’s start with a conversation.
Have a question or a requirement to discuss? Contact ESN London Ltd directly.